Northmarq showcases leadership at MBA’s Servicing & Technology Conference
Northmarq reaffirmed its position as a top-tier loan servicing provider and technology innovator at the MBA Commercial/Multifamily Finance Servicing and Technology Conference 2025. With more than 35 team members in attendance and a full schedule of lender meetings, the firm used the event as a high-impact platform to strengthen relationships and lead conversations around the future of commercial real estate servicing.
“Our presence at this conference is about more than just being seen, it’s about engaging deeply with our lender partners and continuously raising the bar,” said Bert Libke, Northmarq’s managing director of servicing. “We’re proud to be recognized as the gold standard in servicing, but we also use events like this to listen, learn, and keep improving.”
Key themes from the conference included the growing influence of AI, increased focus on compliance and fraud prevention, and ongoing challenges around distressed assets. Northmarq leaders also noted a noticeable shift in how technology is driving change across the servicing landscape — from operations and borrower communication to portfolio risk management.
Northmarq highlighted the ongoing success of its Lender Gateway platform, a portal that delivers real-time visibility into loan portfolios, giving lender partners easy access to key data, documents, and performance insights. Designed in collaboration with clients, the platform offers intuitive dashboards and deep drill-down functionality for a seamless user experience. It streamlines workflows, improves data transparency, and sets a new standard for service excellence in commercial loan servicing.
“Our tech strategy is simple: deliver solutions that surpass industry standards and drive real value for our clients,” said Brian Pounds, Northmarq’s senior manager of commercial loan servicing. “We don’t just build for the sake of innovation — we build in collaboration with our clients to ensure every touchpoint delivers insight and impact.”
Northmarq also celebrated a major professional milestone at the event. Jeff Davis, senior vice president, achieved the prestigious Commercial Certified Mortgage Servicer (CCMS®) designation from the Mortgage Bankers Association. The CCMS® credential is the highest standard of professional excellence in commercial/multifamily servicing, reflecting deep industry knowledge, leadership, and a commitment to best practices. Davis’ recognition underscores Northmarq’s dedication to developing industry-leading talent across its platform.
Northmarq’s strong presence and forward-thinking approach underscored its role as both a relationship-first servicing leader and a firm actively shaping the future of CRE technology.
