Commercial Real Estate Primary Loan Servicing

Looking for the right servicer for your loan portfolio?

Northmarq delivers exceptional, high-touch servicing for commercial real estate investors and lenders. We partner with you to manage your assets with precision and care, ensuring your portfolio is positioned for success. Discover how our dedicated team can provide the stability and expertise you need.

What lenders should look for in a premier loan servicing partner

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man at a desk discussing primary loan servicing

What lenders should look for in a premier loan servicing partner

Read the blog post

Connect with our team

Contact an expert

Comprehensive Servicing Capabilities

A single source for all your servicing needs

Northmarq offers primary loan servicing for all commercial loan types, including third-party servicing. Our expertise spans the full spectrum of CRE assets, providing you with a reliable, single point of contact for diverse and complex portfolios.

Permanent

Ongoing administration and management of a stabilized loan after closing, focused on payment processing, escrow management, covenant compliance and routine asset monitoring through maturity or payoff.

Bridge

Our team expertly manages short-term, transitional loans focused on cash flow monitoring, reserve administration and draw oversight to support business plan execution and mitigate risk through stabilization or exit.

Mezzanine

We handle oversight of subordinate debt, focused on covenant monitoring and risk management, to protect the lender’s position and ensure compliance through the loan lifecycle.

Construction

Active oversight of a loan during the construction phase, ensuring that funds are disbursed appropriately, the project progresses according to plan and all lender requirements are met until stabilization or conversion to permanent financing.

Bond/LIHTC

We provide specialized servicing for complex affordable housing projects, with expertise in managing the regulatory, operational and reporting requirements unique to these transactions.

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Seamless Portfolio Onboarding

Your portfolio, transitioned with precision

We make the transition to a new servicer a streamlined experience, delivered end-to-end by one dedicated team. Our proven process implements new business within 90 days, guided by key team members who support you at every stage. Through weekly check-ins and tailored technology solutions, we ensure communication is clear and the service agreement meets your exact needs.

Since 2022, we have onboarded more than 1,300 loans, many of which were portfolio migrations of 30 loans or more. Once onboarded, we build a lasting partnership that delivers ongoing enhancements, ensuring your portfolio is expertly managed throughout the life of every loan.

Read our onboarding case study

Industry-recognized excellence

A track record built on performance and trust

When you partner with us, you partner with a proven servicer.

Premier Servicing

Accolades received from leading industry authorities reflect our commitment to excellence.

S&P “Strong”

Standard & Poor’s primary servicer rating of “strong” is the highest rating available, affirming our operational excellence and stability.

Top Servicer Volume

MBA ranks Northmarq among the top 15 primary and master servicers for commercial and multifamily loan servicing volume in 2025.

Best Places to Work

Consistently recognized as one of GlobeSt.com’s Best Places to Work in commercial real estate, highlighting our culture of collaboration and expertise.